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B&Q

Since the first store was set up in Southampton in Britain, B&Q, a holding company under the leading Britain retailer-Kingfisher Group, has grown up to be the third largest retailer worldwide and ranked the first in Europe in Housing Ornament retailing. B&Q has now opened more than 600 chain stores in 11 countries and regions in the world with revenue of 5.1 billion pounds in 2000.

As a leader of decorating and building materials chain store worldwide, B&Q entered the Chinese market on June 18,1999 with main business including over 50,000 varieties of merchandise, such as kitchen utensils and appliances, sanitary ware, lamps and lanterns, electronic components and devices, paints, ceramic bricks, furniture, hardware, board floor , piping connectors, gardening and home appliances , etc. So far B&Q has established five stores in Shanghai, Suzhou and Kunming, and expects to expand its business scale to 58 stores in 2005 and to 126 stores in 2010 in China.

  • Novasoft helps optimize process in purchase, sales and inventory
     
    As a retailer with more than 50,000 kinds of merchandise, B&Q deals with a wide range of commodities, miscellaneous booking, complex process in inventory and sales, as well as increasing newly-opened stores, which forces B&Q to improve business processes and inventory, and put the logistics under well control so as to lay a solid foundation for boosting its business in China.
    With a full consideration, B& Q chose Retail solution of SAP, the leading enterprise solution provider to drive its business into a new stage. During the implementation, Novasoft deployed appropriate modules for B&Q, such as FI, CO, AA, Retail, BW, etc., running on the Sun Ultra Enterprise 10000.
     
  • System live on time - to budget
     
    After only three weeks of preparation, the B&Q project started in May 2001. Due to the combined strength of B&Q, Novasoft and SAP the system went live on schedule after an impressing short implementation time of seven months. Not only was the B&Q Project the very first SAP Retail Implementation ever in China, the full scope implementation was also completed to budget.
     
  • Unbelievable 3 workers have settlement finished in 3 hours
     
    SAP solution provides B&Q employees with convenience and quickness in enterprise and individual operation as soon as the system commissioning. FI allows salesmen to realize the conditions of inventory, access and evaluate the data of the company-wide sales real time, while significantly reducing the closing time for booking entry and improving the management of an account sale and receivable payment. Now, only 3 staffs will be able of finishing settlement within 3 hours instead lasting till the dawn in the past. B&Q had consecutively opened new stores in China during the system implementation. With the SAP solution, B&Q reduced the cost for setting up a new one by 30%. In addition to generating remarkable profits for B&Q, the results of this project indicate the importance of streamlining the management and optimize the business process.
     
    The high quality and efficiency Novasoft has proofed during the implementation was the major reason for B&Q to make Novasoft their partner of choice for their further expansion across China and beyond.


B&Q China: Leading mainland China DIY Retailer

  • 5 Stores (at time of implementation)
  • 20,000 products ranged in stores
  • Rapid growth plans (to 40 stores in 3 years)

Primary Drivers:

  • Existing systems not supported
  • Existing systems would not be able to sustain planned growth
  • Need to replace POS and central systems together
  • Opportunity to reduce cost of systems ownership

Project Scope:

What Was Delivered:

  • Project successfully delivered within seven months.
  • In parallel with outsourced system operations / POS replacement
  • Minimal business disruption
  • Store openings proceeded to plan
  • B&Q International template
 
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